Devin and Maria Whitworth
“Every Dollar You Save is Important”
Devin and Maria Whitworth of Dallas understood the challenges associated
with running their own business. For more than two decades they had
owned their own marketing company, when in 2002, they discovered the
difference that USA+ could make in their personal, as well as in their
professional lives.
A friend had told them about the benefits of being a member of USA+. So
they joined, and soon found that they had access to more than they
expected ...becoming a member allowed the Whitworths to leverage their
finances in new ways and provide their family greater options with
health care services.
As Maria pointed out,“In any family-run business, every dollar you save
is important. Business owners especially are always working to find
cost-effective benefits for themselves and their employees, and USA+ has
been a tremendous help with that.”
For example, during the last 18 months, the Whitworths and their four
children were able to save nearly $4,000 as USA+ members.They saved by
getting reduced pricing on their dental work, doctor visits, eye exams,
and even hotels they used for business and personal travel.
“With our membership, we can stay at four and five-star hotels at half
the price of their standard rates,” Maria explained.“In San Jose,
California, for example, the hotel rate was $219 per night, but it cost
us only $85. That kind of savings is important to us, as well as to
anyone in business, big or small. Additionally, we’ve been able to get a
ten percent rebate on flights we book through our USA+ Travel benefit.
We get a check ... it’s as though the company is paying us for using
this benefit, paying us for the privilege of booking our flights for us!
In our first year as USA+ members, we actually were rebated over $400 on
our airfare.”
Devin added that “these days, people really need to find ways to make
their money go farther because so many people are in the midst of a
financial crisis. It takes all of their income to pay for the
necessities of food, gas, and utilities. In fact, the cost of living has
grown so high that paychecks are simply not keeping up. As a result, we
come across people every day who cannot afford to go to the dentist when
they should, don’t bother to get their eyes examined because of the
expense, and sometimes cannot afford any kind of health care benefits
whatsoever.”
Maria readily admitted that she needed dental work but delayed making an
appointment because she knew how it was going to impact the family’s
finances (not to mention her discomfort with going to the dentist!).
“However, one of the benefits of being a USA+ member is that I can save
money on my dental work. In fact, I did go in, and my treatment plan
that totaled $7,004 only cost me $3,679 because of the membership! So,
I’ve learned not to think twice about going to either the dentist or the
optometrist. We all know these things are essential to being and staying
healthy, and being a member gives me no more excuse for putting them
off.”
One of the benefits that initially attracted the Whitworths to USA+ was
the inclusion of the American WholeHealth Network. Maria pointed out
that “Our USA+ membership gives us access to a variety of benefits,
including the best of traditional health care along with a natural
approach. We’ve referred many of our friends because of the discounts
offered through chiropractors, naturopaths, acupuncturists, massage
therapists, personal trainers, and even yoga instructors.”
But being a member is not just about health care. The Whitworths learned
early on how valuable the USA+ benefits would be in their personal
lives. After only a week as members, they received a call from one of
their teenage daughters, worried because her car wouldn’t start. She had
just gotten out of a class, and she was all alone. Her father was
obviously worried. Devin tells the story: “One of our benefits was
roadside assistance. We didn’t even have our membership card for the
auto club yet, but I called Member Services anyway – our daughter needed
help right away. Well, they made sure we were in the system, and by the
time I reached our daughter, the tow truck was already arriving. Without
their assistance, it would have cost me $65. More importantly, it
established a sense of trust for me, knowing she wouldn’t get caught
stranded again without help.”
A few months ago, Devin needed to renew the family’s auto and home
insurance. He decided to see how much money, if any, they could save by
using their Answer Financial benefit. He was pleasantly surprised. “We
were basically able to move from one major carrier to another and save
$800 a year. That was a huge savings from one simple phone call.”
They are both very appreciative of the Member Services department.“When
we call, we get through quickly to a live, friendly human being who
makes us feel comfortable and is able to get our questions or concerns
answered,” says Maria. “Many big companies fall short with their customer
service, and I try to avoid contacting them. But USA+ makes it easy. I’m
always confident that I’ll be taken care of with little, if any,
delay. That alone is almost enough reason for us to stay members for the
rest of our life.”
“But I also feel good about being a member for a bigger reason, and
that’s knowing that two dollars of our monthly fee are going to help
people who really need it. I know that doesn’t sound like much,” Maria
continues, “but over the years it adds up and has made a difference.”
“For us, being a member of USA+ is really just being smart consumers,”
Devin says. “We have everyday expenses that we’ll spend the money on
anyway, but USA+ makes it possible for us to pay less for those same
expenses. Now we have more choices, our money goes farther, and we’re
able to enjoy benefits that we otherwise wouldn’t have.”
With USA+, the added value has increased the “bottom line” for their
finances, their health, and their life.